Help

How long does shipping take?

All VirtualBikeLine lights are shipped from our warehouse in Europe. Delivery times will vary based on your location.

Typical shipping windows are:

  • United States: 3-4 business days*
  • International shipping: 2-3 business days*

*P.S. Due to the high order volume, our current warehouse processing time might take up to 10-15 business days, depending on the item you ordered.

Can I return my product if I don't like it?

First off, we are confident you will like your VBL lights! They are simply the most complete and unique bike lights on the market today. 

Unfortunately, we do not offer returns should you not be convinced. However, if your product comes damaged or has some issues, we do offer exchanges.

Here at VBL, our main focus is customer service. We will do whatever it takes to make sure you are satisfied with your purchase!

Are the bike lights waterproof? 

Yes, absolutely! Our bike lights are fully waterproof and made to be used while riding your bike or scooter in the rain, mud, ... . Enjoy being visible in all weather conditions. Make sure to keep the silicon cover over the USB port and the light can resist rainy conditions.